Last updated: 17/02/2026

This Shipping Policy applies to all purchases made through Marokkanischer Teppich.

Processing & Weaving Time

Each rug is handmade and woven individually.

Weaving time: 2–4 weeks

After your rug is completed, it will be prepared for shipment.

Shipping Time

Once your order has been processed and shipped, delivery time is typically:

2–5 business days

Shipping times may vary slightly depending on destination and courier service.

Business Hours

Our shipping business hours are:

Monday – Friday
10:00 AM – 7:00 PM

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Costs

We offer free worldwide shipping.

Shipping Destinations

Marokkanischer Teppich partners with selected international courier services to deliver worldwide.

We currently ship to:

Andorra, Australia, Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Finland, France, Germany, Gibraltar, Great Britain, Greece, Guernsey, Hong Kong, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Lebanon, Liechtenstein, Luxembourg, Monaco, Netherlands, New Zealand, Norway, Poland, Portugal, Qatar, Saudi Arabia, Singapore, South Korea, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United States.

If your country is not listed, please contact us before placing your order.

Order Tracking

You can track your order by:

1. Going to “Track My Order” in the main menu of our website
2. Entering your tracking details

You will receive a shipping confirmation email containing your tracking number.

Important Tracking Information

• If your tracking shows “Order not found,” please do not worry.
• It can take 24–48 hours for the courier system to update.
• We recommend checking tracking status 48–72 hours after receiving your tracking number.

If you are still unable to track your order after this time, please contact us at:

support@marokkanischerteppich.com

We will gladly assist you.

Need Help?

If you have any questions regarding your order, shipping status, or delivery, please contact us:

Marokkanischer Teppich
Email: support@marokkanischerteppich.com
Phone: +1 (646) 583 0519